res:harmonics API (3.0.11)

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Access Group entities from the Property Management System (PMS), used to map access groups from integrated access control systems, providing detailed information and management capabilities for access control within buildings and facilities.

Activities are tasks created in the PMS

Area Entity from the Property Management System (PMS). Areas are part of the geography of the PMS and are used to define the location of properties, including their hierarchical structure within cities and regions.

Used to search for availability and pricing, including chargeable for specific dates. This endpoint allows users to query the availability of properties within the property management system (PMS), taking into account various parameters such as date ranges, unit types, guest counts, and promotional codes. It provides detailed information on available units, their rates, and any applicable restrictions or conditions.

Billing Frequency entity from the Property Management System (PMS), used to define the intervals at which billing occurs. This helps in organizing and managing financial operations efficiently within the PMS. Billing frequencies are essential for ensuring timely and accurate billing processes, which are crucial for maintaining financial stability and customer satisfaction within the PMS.

Booking Terms entity from the Property Management System (PMS), used to define the payment and settlement conditions associated with bookings. Booking terms help in establishing clear guidelines for payment schedules, deposit requirements, and settlement processes, ensuring smooth financial transactions and management of reservations within the PMS.

Booking Type entity from the Property Management System (PMS), used to categorize bookings and define different behaviors. Booking types help in organizing and managing various booking categories within the PMS, ensuring efficient handling of reservations and associated operations.

Bookings entity from the PMS, the booking is the main entity for a reservation, it contains all the information about the reservation, combined with a list of room stays which represent the individual stays in the units

Represents the Building entity within the Property Management System (PMS). This includes comprehensive property details such as the building's name, address, facilities, operational attributes, and any associated metadata. The Building entity is essential for managing and integrating property data, ensuring accurate and up-to-date information for operational and administrative purposes.

Represents sales channels within the Property Management System (PMS), allowing users to categorize different sales channels or booking mediums. Sales channels capture details such as the channel operator, commission, and other criteria. This functionality enhances searchability, reporting, and segmentation by enabling property managers to create and manage custom channels tailored to their operational needs. Channels can be used for filtering, grouping, and applying business logic to different entities across the PMS, supporting improved organization and data management.

Represents the City entity within the PMS, including details such as the city's name, geographic location, and any associated properties or operational data. This entity is used to categorise and manage properties by location, enabling filtering and reporting based on city-level information.

Represents the Company entities within the PMS, which include detailed information about organisations associated with properties, bookings, or other business operations. The Company entity contains attributes such as the company name, contact information, address, industry type, and relationships with contacts or accounts. It is used to manage corporate accounts, track business partnerships, and enable streamlined handling of organisation-level interactions within the system.

Represents the Contacts entity within the PMS CRM module, encompassing information about individuals or organisations associated with properties. This entity includes details such as names, contact information (e.g., phone numbers, email addresses), roles, and relationship to specific properties or bookings. It is used for managing customer relationships, tracking communication history, and facilitating operations such as guest management or corporate account handling.

Cost Centres API for managing financial products and services.

Provides endpoints for managing Country entities within the Property Management System (PMS). These operations include retrieving country details, creating new country records, and updating existing country information. Country entities store essential geographical and regulatory data, such as country names, ISO codes, and associated regional settings. This functionality supports property localisation, tax configurations, currency settings, and compliance with international regulations.

APIs for managing custom fields. Create / Retrieve of custom fields is provided on the relevant entities, e.g. Units, Buildings etc.

Represents the Developments entity within the Property Management System (PMS), which is used to manage real estate developments, property projects, or grouped property assets. A development typically consists of multiple buildings or units and includes key details such as location, associated properties, construction status, and project timelines. This entity supports large-scale property management by enabling structured organisation, tracking of development progress, and integration with booking, pricing, and operational workflows.

Represents Extras within the Property Management System (PMS), which are additional services or products that can be added to a booking. Extras may include amenities such as parking, breakfast, airport transfers, housekeeping services, or any custom add-ons offered by the property. These entities are used to enhance guest experiences, provide personalised services, and generate additional revenue streams. Extras can be configured with pricing, availability rules, and booking conditions to ensure seamless integration with reservation workflows.

Represents Feature Facility entities within the Property Management System (PMS). Feature Facilities are used to categorize and manage various facilities associated with properties, such as amenities, services, and operational features. This functionality helps in organizing properties, defining operational capabilities, and generating facility-based insights. Feature Facilities can be used to enhance guest experiences, optimize resource allocation, and support strategic decision-making.

API endpoints for managing fees and fee types

Represents Guest Stay entities within the Property Management System (PMS), which track individual guest stays associated with a room stay. A Guest Stay captures key details such as guest information, check-in and check-out dates, separate to the booked room, and stay status. This entity is essential for managing guest experiences, tracking physical occupancy, and facilitating seamless accommodation operations.

Represents Industry entities within the Property Management System (PMS), which categorise businesses, corporate clients, and organisations based on their industry sector. Industry entities are used to segment accounts, track market trends, and apply industry-specific pricing, policies, or reporting structures. This functionality supports better organisation, enhanced analytics, and streamlined management of corporate bookings and partnerships.

Represents Issues within the Property Management System (PMS), which track and manage property-related concerns, maintenance requests, and guest service requests. Issues can include general maintenance tasks, housekeeping requests, guest complaints, or operational incidents that require resolution. This functionality supports efficient task assignment, workflow automation, and real-time issue tracking to ensure prompt resolution and enhance guest satisfaction. Issues can be associated with properties, units, bookings, or specific guest stays, enabling seamless communication between staff and management.

APIs for creating Leads, leads are used to create basic opportunities in the system which can be converted to enquiries or bookings.

Represents Market Segment entities within the Property Management System (PMS), which categorise customer groups based on booking patterns, demographics, or business classifications. Market segments help in defining pricing strategies, targeted marketing campaigns, and reporting insights. They are commonly used to differentiate corporate clients, leisure travelers, government bookings, wholesalers, and other key customer groups. This functionality enables property managers to optimise revenue, personalise guest experiences, and improve operational decision-making.

Represents Nationality entities within the Property Management System (PMS), used to categorise guests, customers, or corporate clients based on their country of nationality. Nationality data supports compliance with regulatory requirements, enhances reporting and analytics, and enables targeted marketing or pricing strategies. This functionality helps property managers track guest demographics, improve customer segmentation, and personalise services based on nationality-specific preferences.

APIs for managing notes and note categories. Create / Retrieve of notes are provided on the relevant entities, e.g. Bookings, Customers etc.

Organisations API for managing different financial entities.

Operations related to Product entities from the Property Management System (PMS), including retrieval and management of products used in financial transactions. Products represent billable items such as accommodation, extras, fees, deposits, and services that can be added to invoices. This API provides endpoints to list and retrieve product information, which is essential for creating invoice line items, understanding available billing categories, and maintaining consistent product catalogs across the system. These functionalities support accurate financial tracking and reporting within the PMS.

Endpoints for managing and querying rates and pricing within the PMS. These endpoints enable the creation, updating, retrieval, and deletion of rate records associated with properties, room types, and booking policies. Rate management functionality includes support for dynamic pricing, seasonal adjustments, promotional offers, and rate plans (e.g., refundable, non-refundable). Additionally, these endpoints facilitate integration with revenue management systems, allowing for real-time updates and querying of rates based on availability, occupancy, and other parameters. This suite of endpoints is essential for optimising pricing strategies and ensuring accurate and efficient rate handling.

Represents Referrer entities within the Property Management System (PMS), which track sources of referrals for guests, bookings, or corporate clients. Referrers help identify the origin of reservations, whether from marketing campaigns, travel agencies, corporate partnerships, or other sources. This functionality enables property managers to analyse booking trends, measure the effectiveness of referral channels, and optimise marketing strategies. Referrer data can also be used for loyalty programs, commission tracking, and targeted promotions.

Represents Region entities within the Property Management System (PMS). Regions are used to categorize geographical areas for better management and reporting. This functionality helps in organizing properties, defining operational zones, and generating location-based insights. Regions can be used to optimize resource allocation, enhance guest experiences, and support strategic decision-making.

Room stays are the specific stays in rooms under a booking, linking pricing, room, guests, and rates. This entity is part of the Property Management System (PMS) and is used to manage and track the details of each stay, including the duration, associated guests, and any additional services or charges. Room stays help in organizing bookings, ensuring accurate billing, and enhancing the overall guest experience.

Operations related to Sales Invoice entity from the Property Management System (PMS), including retrieval, creation, updating, and deletion of sales invoices. This API provides endpoints to manage sales invoices, which are essential for tracking sales transactions, generating financial reports, and ensuring accurate billing. The operations include retrieving a list of all sales invoices, fetching details of a specific invoice, creating new invoices, updating existing invoices, and marking invoices as posted or exported to external finance systems. These functionalities help in maintaining the financial integrity and operational efficiency of the PMS.

Represents Tag entities within the Property Management System (PMS), allowing users to categorise and organise various system entities with custom tag information. Tags provide a flexible way to label and classify properties, bookings, guests, accounts, and other records based on specific criteria. This functionality enhances searchability, reporting, and segmentation by enabling property managers to create and manage custom tags tailored to their operational needs. Tags can be used for filtering, grouping, and applying business logic to different entities across the PMS, supporting improved organisation and data management.

Operations related to Tax Code entities from the Property Management System (PMS), including retrieval and management of tax codes used in financial transactions. Tax codes define the tax rates and types applied to invoice line items, such as standard VAT, reduced VAT, zero-rated, or exempt. This API provides endpoints to list and retrieve tax code information, which is essential for creating accurate invoices, ensuring proper tax calculations, maintaining compliance with tax regulations, and integrating with external accounting systems. Tax codes include details such as the tax rate percentage, tax code identifier, name, type (sales/purchase), and mappings to external systems like Xero. These functionalities support accurate tax reporting and financial integrity within the PMS.

Represents the Team entity within the Property Management System (PMS), which is used to manage groups of users or staff members associated with specific roles, responsibilities, or properties. The Team entity includes details such as team name, members, assigned tasks, and permissions. This functionality is essential for organising operational workflows, assigning responsibilities across properties, and ensuring efficient collaboration between staff members. Teams can be linked to specific properties, bookings, or tasks, enabling streamlined management and accountability in day-to-day operations.

Represents Unit Access Groups within the Property Management System (PMS), allowing access control and permission management for unit entities. Unit Access Groups link units to Access Groups which are the access control groups defined in external acces control systems. Contacts are linked to Access Groups for the duration of their stay based on unit they are staying in

Manages unit contracts which define the relationship between property units and their contractual agreements. Provides endpoints for searching contracts, retrieving contract details, and accessing associated units. Used for managing lease agreements, rental terms, and property assignments within the system.

Represents Unit Location entities within the Property Management System (PMS), each location is associated with a specific unit which and can have multiple internal locations such as bathrooms, living spaces etcThis API allows for the management of unit locations, including retrieval, creation, and updates.

Represents Unit Type entities within the Property Management System (PMS), defining the classification and characteristics of different units within a property. Unit Types help categorise accommodations based on factors such as size, layout, amenities, and occupancy capacity (e.g., studio, one-bedroom apartment, deluxe suite). This functionality is essential for inventory management, pricing strategies, availability searches, and reporting. Unit Types enable property managers to streamline booking processes, optimise revenue, and ensure accurate property listings across platforms.

Represents Unit entities within the Property Management System (PMS), which are individual accommodations available for booking within a property. Units can include apartments, hotel rooms, serviced residences, or other types of rentable spaces. Each Unit is associated with a Unit Type, property, and relevant metadata such as availability, capacity, amenities, and pricing. This functionality supports efficient inventory management, booking operations, and property administration, enabling property managers to track occupancy, apply pricing strategies, and manage unit-specific details. Units are integral to availability searches, booking workflows, and reporting analytics within the PMS.

Represents User entities within the Property Management System (PMS), managing authentication, authorisation, and role-based access control. Users can include property managers, front desk staff, housekeeping teams, administrators, and external partners, each with specific permissions and roles. This functionality enables secure access management, user activity tracking, and assignment of responsibilities within the PMS. User entities store essential details such as usernames, roles, contact information, and access privileges, ensuring proper security measures and operational control. The Users API facilitates user creation, role management, authentication, and administrative oversight.