res:harmonics API (3.0a5)

The Res:Harmonics Public API provides seamless access to powerful tools for managing and automating property operations. Designed for developers and businesses, the API enables integration with Res:Harmonics’ platform to manage bookings, availability, rates, and guest experiences in real-time. With comprehensive documentation and robust endpoints, users can customise workflows, synchronise systems, and build tailored solutions to enhance operational efficiency. Whether you’re running serviced apartments, Build-to-Rent schemes, or co-living spaces, the Res:Harmonics API is your gateway to streamlined property management.

Download OpenAPI description
Languages
Servers
Mock server
https://apidocs.resharmonics.com/_mock/apis/resharmonics-pms/
https://api3.rerumapp.uk/api/v3/

Access Groups

Access Group entities from the Property Management System (PMS), used to map access groups from integrated access control systems, providing detailed information and management capabilities for access control within buildings and facilities.

Operations

Activities

Activities are tasks created in the Property Management System (PMS). Each activity can be assigned to a user, a team, or a company. Operations include retrieval, creation, updates, and management of activity notes. The PMS ensures that all activities are tracked and managed efficiently, providing a comprehensive overview of tasks and their statuses within the property management workflow.

Operations

Area

Area Entity from the Property Management System (PMS). Areas are part of the geography of the PMS and are used to define the location of properties, including their hierarchical structure within cities and regions.

Operations

Availabilities

Used to search for availability and pricing, including chargeable for specific dates. This endpoint allows users to query the availability of properties within the property management system (PMS), taking into account various parameters such as date ranges, unit types, guest counts, and promotional codes. It provides detailed information on available units, their rates, and any applicable restrictions or conditions.

Operations

Billing Frequencies

Billing Frequency entity from the Property Management System (PMS), used to define the intervals at which billing occurs. This helps in organizing and managing financial operations efficiently within the PMS. Billing frequencies are essential for ensuring timely and accurate billing processes, which are crucial for maintaining financial stability and customer satisfaction within the PMS.

Operations

Booking Types

Booking Type entity from the Property Management System (PMS), used to categorize bookings and define different behaviors. Booking types help in organizing and managing various booking categories within the PMS, ensuring efficient handling of reservations and associated operations.

Operations

Bookings

Bookings entity from the PMS, the booking is the main entity for a reservation, it contains all the information about the reservation, combined with a list of room stays which represent the individual stays in the units

Operations

Search for bookings

Request

Search for bookings via a variety of optional filters within the Property Management System (PMS). This endpoint allows you to filter bookings based on date ranges, statuses, unit IDs, booking contact IDs, and other criteria, providing a flexible way to retrieve specific booking information as needed.

Query
dateFromstring(date)

Start of date range for which bookings are retrieved, based on start and end date of booking

dateTostring(date)

End of date range for which bookings are retrieved, based on start and end date of booking

lastUpdatedFromstring(date-time)

Timestamp of the last update to the booking, returns bookings updated after this timestamp

lastUpdatedTostring(date-time)

Timestamp of the last update to the booking, returns bookings updated before this timestamp

createdFromstring(date-time)

Timestamp of the booking creation, returns bookings created after this timestamp

createdTostring(date-time)

Timestamp of the booking creation, returns bookings created before this timestamp

unitIdinteger(int64)

ID of the unit

bookingContactIdinteger(int64)

ID of the booking contact

bookingAccountIdinteger(int64)

ID of the booking account

billingAccountIdinteger(int64)

ID of the billing account

statusesArray of strings

Array of statuses for the booking

Default "CONFIRMED,CHECKED_IN,CHECKED_OUT"
bookingReferencestring

Booking reference number

channelIdinteger(int64)

ID of the channel

bookingIdinteger(int64)

ID of the booking

curl -i -X GET \
  'https://apidocs.resharmonics.com/_mock/apis/resharmonics-pms/api/v3/bookings?billingAccountId=0&bookingAccountId=0&bookingContactId=0&bookingId=0&bookingReference=string&channelId=0&createdFrom=2019-08-24T14%3A15%3A22Z&createdTo=2019-08-24T14%3A15%3A22Z&dateFrom=2019-08-24&dateTo=2019-08-24&lastUpdatedFrom=2019-08-24T14%3A15%3A22Z&lastUpdatedTo=2019-08-24T14%3A15%3A22Z&statuses=CONFIRMED%2CCHECKED_IN%2CCHECKED_OUT&unitId=0'

Responses

OK

Body
contentArray of objects(Resource«BookingRoomStayListItemProjection»)
linksArray of objects(Link)
pageobject(PageMetadata)
Response
No response example

Create a booking/enquiry

Request

This endpoint is used to create a new booking with room stays in a ENQUIRY status. If 'reserveForMinutes' is specified the availability will be held for the number of minutes specified. Once the booking is created use the 'updateStatuses' endpoint to change the status to PENDING, CONFIRMED or CHECKED_IN.

Bodyapplication/jsonrequired

newBooking

billingContactIdinteger(int64)

The contact id of the contact to receive emails, if not specified, the booking contact id is used

billingFinanceAccountIdinteger(int64)required

The finance account id of the contact or company that is paying for the booking

billingFrequencyIdinteger(int64)required

The Billing Frequency Id for the booking

bookingContactIdinteger(int64)required

The contact id of the contact making the booking

bookingFinanceAccountIdinteger(int64)required

The finance account id of the contact or company that is making the booking

bookingTypeIdinteger(int64)required

The booking type id for the booking

channelIdinteger(int64)required

The id of the channel the booking is created through

customerReferencestring

Customer reference for the booking, specific to external system / customer

guarantorContactIdinteger(int64)

The contact id of the contact guaranteeing the booking

notesstring

Notes to be added to the booking

referrerIdinteger(int64)

The referrer id for the booking

reserveForMinutesinteger(int32)

If the booking is created as an enquiry, then if specified the availability will be held for the number of minutes specified

roomStaysArray of objects(CreateRoomStayDTO)required

List of room stays to be created on the booking

roomStays[].​additionalAccessInformationstring

Additional access information for the stay

roomStays[].​additionalExtraIdsArray of integers(int64)

Additional Extra Ids for the stay

roomStays[].​endDatestring(date)required

End date of the stay

roomStays[].​externalNotesstring

External notes for the stay

roomStays[].​guestIdsArray of integers(int64)

Guest Ids for the stay, if not specified the booking contact will be used

roomStays[].​inventoryTypestringrequired

Type of inventory for the stay, must be either UNIT or UNIT_TYPE

Enum"UNIT""UNIT_TYPE"
roomStays[].​inventoryTypeIdinteger(int64)required

Inventory Type Id for the stay, if inventory type is UNIT then this is the Unit Id, if inventory type is UNIT_TYPE then this is the Unit Type Id

roomStays[].​numberOfAdultsinteger(int32)required

Number of adults for the stay

roomStays[].​numberOfChildreninteger(int32)required

Number of children for the stay

roomStays[].​numberOfInfantsinteger(int32)required

Number of infants for the stay

roomStays[].​opsInformationstring

Operational information for the stay

roomStays[].​overriddenGrossnumber

Overridden gross value for the stay, used to override the rate value

roomStays[].​promotionalCodeCodestring

Promotional code for the stay

roomStays[].​rateIdinteger(int64)required

Rate Id for the room stay

roomStays[].​startDatestring(date)required

Start date of the stay

curl -i -X POST \
  https://apidocs.resharmonics.com/_mock/apis/resharmonics-pms/api/v3/bookings \
  -H 'Content-Type: application/json' \
  -d '{
    "billingContactId": 0,
    "billingFinanceAccountId": 0,
    "billingFrequencyId": 0,
    "bookingContactId": 0,
    "bookingFinanceAccountId": 0,
    "bookingTypeId": 0,
    "channelId": 0,
    "customerReference": "string",
    "guarantorContactId": 0,
    "notes": "string",
    "referrerId": 0,
    "reserveForMinutes": 0,
    "roomStays": [
      {
        "additionalAccessInformation": "string",
        "additionalExtraIds": [
          0
        ],
        "endDate": "2019-08-24",
        "externalNotes": "string",
        "guestIds": [
          0
        ],
        "inventoryType": "UNIT",
        "inventoryTypeId": 0,
        "numberOfAdults": 0,
        "numberOfChildren": 0,
        "numberOfInfants": 0,
        "opsInformation": "string",
        "overriddenGross": 0,
        "promotionalCodeCode": "string",
        "rateId": 0,
        "startDate": "2019-08-24"
      }
    ]
  }'

Responses

OK

Body
agentCodestring

The agent code

behalfOfstring

Behalf of

billingAccountobject(FinanceAccountDTO)
billingContactobject(ContactSummaryDTO)
billingFrequencyobject(BillingFrequencyDTO)
billingTypestring

The billing type

Enum"ON_ACCOUNT""CREDIT_CARD""CASH_PAYMENT""BANK_PAYMENT""VIRTUAL_CARD"
bookableOnlineboolean

Whether it is bookable online

Example: false
bookingAccountobject(FinanceAccountDTO)
bookingContactobject(ContactSummaryDTO)
bookingEnquiryDataobject(BookingEnquiryDataDTO)
bookingExtrasNetnumber

The booking extras net

bookingExtrasVatnumber

The booking extras VAT

bookingNetnumber

The booking net

bookingReferencestring

The booking reference

bookingTermsobject(BookingTermsDTO)
bookingTypeobject(BookingTypeDTO)
bookingVatnumber

The booking VAT

budgetPerNightnumber

The budget per night

channelobject(ChannelSummaryDTO)
channelCodestring

The channel code

commissionFeeToAgentnumber

The commission fee to agent

commissionFromNetworkNetnumber

Commission from network net

commissionFromNetworkVatnumber

Commission from network VAT

commissionRateToAgentnumber

The commission rate to agent

commissionToAgentNetnumber

The commission to agent net

commissionToAgentVatnumber

Commission to agent VAT

customerReferencestring

The customer reference

emailTostring

Email to

Enum"BOOKING_CONTACT""BOOKING_GUESTS""BOOKING_CONTACT_AND_GUESTS"
externalIdinteger(int32)

The external ID

guarantorobject(ContactSummaryDTO)
idinteger(int64)

The id of the booking

linksArray of objects(Link)
otaBookingReferencestring

The OTA booking reference

payOnArrivalboolean

Whether to pay on arrival

Example: false
payableOnlineReferenceinteger(int64)

The payable online reference

quoteByAreaboolean

Whether to quote by area

Example: false
referrerobject(ReferrerDTO)
rentalsUnitedCreatedboolean

Whether it is created by rentals united

Example: false
requestedLocationstring

The requested location

requestedUnitTypestring

The requested unit type

siteminderCreatedboolean

Whether it is created by siteminder

Example: false
webBookingCompleteboolean

Whether the web booking is complete

Example: false
webReferencestring

The web reference

Response
No response example

Create a payment record against a booking.

Request

Creates a payment record against a booking. The payment record will be reconciled against any outstanding invoices. Where necessary invoices will be auto posted. The payDueBefore parameter can be used to specify invoices up to a certain date to be paid. If there is insufficient outstanding on invoices, the payment is rejected.

Path
bookingIdinteger(int64)required

ID of the booking

Query
payDueBeforestring(date)

The date up to which invoices should be paid

Bodyapplication/jsonrequired

The payment details

amountnumberrequired

The payment amount in the currency of the booking

cardTypestring

The card type (if applicable - required if card payment). Should one of the following: VISA_CREDIT, VISA_DEBIT, MASTERCARD, MASTERCARD_DEBIT, DELTA, MAESTRO, VISA_ELECTRON, AMERICAN_EXPRESS, DINERS_CLUB, JCB, PAYPAL

lastFourstring

The last four digits of the card number (if applicable - required if card payment)

paymentReferencestringrequired

The payment reference

paymentTypestringrequired

The payment type, must be BANK_PAYMENT, CARD_PAYMENT or CASH_PAYMENT

curl -i -X POST \
  'https://apidocs.resharmonics.com/_mock/apis/resharmonics-pms/api/v3/bookings/{bookingId}/payments?payDueBefore=2019-08-24' \
  -H 'Content-Type: application/json' \
  -d '{
    "amount": 0,
    "cardType": "string",
    "lastFour": "string",
    "paymentReference": "string",
    "paymentType": "string"
  }'

Responses

OK

Body
contentArray of objects(FinancialDTO)
linksArray of objects(Link)
Response
No response example

Update roomstay statuses on a specified booking.

Request

This endpoint allows you to update the statuses of room stays associated with a specific booking within the Property Management System (PMS). Room stay statuses can include various states such as CONFIRMED, CHECKED_IN, CHECKED_OUT, etc. Updating these statuses helps in managing the booking lifecycle and ensuring accurate tracking of room occupancy and availability.

Path
bookingIdinteger(int64)required

ID of the booking

Bodyapplication/jsonrequired

bookingStatusUpdate

statusUpdatesArray of objects(RoomStayStatusUpdateDTO)

The status updates for the room stays, add one per room stay

curl -i -X PUT \
  'https://apidocs.resharmonics.com/_mock/apis/resharmonics-pms/api/v3/bookings/{bookingId}/updateStatuses' \
  -H 'Content-Type: application/json' \
  -d '{
    "statusUpdates": [
      {
        "roomStayId": 0,
        "status": "PENDING"
      }
    ]
  }'

Responses

OK

Body
contentArray of objects(Resource«RoomStayStatusUpdateResultDTO»)
linksArray of objects(Link)
Response
No response example

Retrieve a booking and its associated data.

Request

Retrieve detailed information about a specific booking within the Property Management System (PMS). This includes all associated data such as room stays, invoices, notes, and tags. This endpoint ensures comprehensive access to all relevant booking details, facilitating efficient management and tracking of reservations.

Path
idinteger(int64)required

ID of the booking

curl -i -X GET \
  'https://apidocs.resharmonics.com/_mock/apis/resharmonics-pms/api/v3/bookings/{id}'

Responses

OK

Body
agentCodestring

The agent code

behalfOfstring

Behalf of

billingAccountobject(FinanceAccountDTO)
billingContactobject(ContactSummaryDTO)
billingFrequencyobject(BillingFrequencyDTO)
billingTypestring

The billing type

Enum"ON_ACCOUNT""CREDIT_CARD""CASH_PAYMENT""BANK_PAYMENT""VIRTUAL_CARD"
bookableOnlineboolean

Whether it is bookable online

Example: false
bookingAccountobject(FinanceAccountDTO)
bookingContactobject(ContactSummaryDTO)
bookingEnquiryDataobject(BookingEnquiryDataDTO)
bookingExtrasNetnumber

The booking extras net

bookingExtrasVatnumber

The booking extras VAT

bookingNetnumber

The booking net

bookingReferencestring

The booking reference

bookingTermsobject(BookingTermsDTO)
bookingTypeobject(BookingTypeDTO)
bookingVatnumber

The booking VAT

budgetPerNightnumber

The budget per night

channelobject(ChannelSummaryDTO)
channelCodestring

The channel code

commissionFeeToAgentnumber

The commission fee to agent

commissionFromNetworkNetnumber

Commission from network net

commissionFromNetworkVatnumber

Commission from network VAT

commissionRateToAgentnumber

The commission rate to agent

commissionToAgentNetnumber

The commission to agent net

commissionToAgentVatnumber

Commission to agent VAT

customerReferencestring

The customer reference

emailTostring

Email to

Enum"BOOKING_CONTACT""BOOKING_GUESTS""BOOKING_CONTACT_AND_GUESTS"
externalIdinteger(int32)

The external ID

guarantorobject(ContactSummaryDTO)
idinteger(int64)

The id of the booking

linksArray of objects(Link)
otaBookingReferencestring

The OTA booking reference

payOnArrivalboolean

Whether to pay on arrival

Example: false
payableOnlineReferenceinteger(int64)

The payable online reference

quoteByAreaboolean

Whether to quote by area

Example: false
referrerobject(ReferrerDTO)
rentalsUnitedCreatedboolean

Whether it is created by rentals united

Example: false
requestedLocationstring

The requested location

requestedUnitTypestring

The requested unit type

siteminderCreatedboolean

Whether it is created by siteminder

Example: false
webBookingCompleteboolean

Whether the web booking is complete

Example: false
webReferencestring

The web reference

Response
No response example

Retrieve the financial summary for a specified booking

Request

Retrieve a detailed financial summary for a specific booking within the Property Management System (PMS). This includes all charges, payments, and adjustments related to the booking, providing a comprehensive overview of the booking's financial status. This endpoint ensures that all financial transactions linked to the booking are accessible, facilitating efficient financial management and tracking.

Path
idinteger(int64)required

id

curl -i -X GET \
  'https://apidocs.resharmonics.com/_mock/apis/resharmonics-pms/api/v3/bookings/{id}/financialSummary'

Responses

OK

Body
currencyCodestring
currencySymbolstring
linksArray of objects(Link)
totalobject(GrossNetVat)
totalDueNowobject(GrossNetVat)
totalOutstandingnumber
Response
No response example

Retrieve list of all notes for specified booking

Request

Retrieve a comprehensive list of all notes associated with a specific booking within the Property Management System (PMS). Notes provide detailed information about the booking, including comments, updates, and additional context. This endpoint ensures that all notes linked to the booking are accessible, facilitating efficient management and tracking of reservations.

Path
idinteger(int64)required

ID of the booking

curl -i -X GET \
  'https://apidocs.resharmonics.com/_mock/apis/resharmonics-pms/api/v3/bookings/{id}/notes'

Responses

OK

Body
contentArray of objects(Resource«BookingNoteDTO»)
linksArray of objects(Link)
Response
No response example

Record a note against a specified booking

Request

Record a note against a specified booking within the Property Management System (PMS). This endpoint allows you to add comments, updates, or additional information related to a booking. Notes provide detailed context and history for the booking, ensuring comprehensive tracking and management of reservations.

Path
idinteger(int64)required

ID of booking

Bodyapplication/jsonrequired

Booking Note to be created

notestringrequired

Note

curl -i -X POST \
  'https://apidocs.resharmonics.com/_mock/apis/resharmonics-pms/api/v3/bookings/{id}/notes' \
  -H 'Content-Type: application/json' \
  -d '{
    "note": "string"
  }'

Responses

OK

Body
bookingobject(BookingSummaryDTO)
idinteger(int64)
linksArray of objects(Link)
notestring
noteCategoryobject(NoteCategoryDTO)
roomStayobject(RoomStaySummaryDTO)
Response
No response example

Retrieve list of all room stays for specified booking

Request

Retrieve a comprehensive list of all room stays associated with a specific booking within the Property Management System (PMS). This endpoint provides detailed information about each room stay, including the status, duration, and associated unit. It ensures that all room stays linked to the booking are accessible, facilitating efficient management and tracking of reservations.

Path
idinteger(int64)required

ID of the booking

curl -i -X GET \
  'https://apidocs.resharmonics.com/_mock/apis/resharmonics-pms/api/v3/bookings/{id}/roomStays'

Responses

OK

Body
contentArray of objects(Resource«BookingRoomStayListItemProjection»)
linksArray of objects(Link)
pageobject(PageMetadata)
Response
No response example

Retrieve list of all invoices for specified booking

Request

Retrieve a comprehensive list of all invoices associated with a specific booking within the Property Management System (PMS). This endpoint provides detailed financial information related to the booking, including all charges, payments, and adjustments. It ensures that all financial transactions linked to the booking are accessible, facilitating efficient financial management and tracking.

Path
idinteger(int64)required

ID of the booking

curl -i -X GET \
  'https://apidocs.resharmonics.com/_mock/apis/resharmonics-pms/api/v3/bookings/{id}/salesInvoices'

Responses

OK

Body
contentArray of objects(Resource«SalesInvoiceListItemProjection»)
linksArray of objects(Link)
pageobject(PageMetadata)
Response
No response example

Retrieve list of all tags for specified booking

Request

Retrieve a comprehensive list of all tags associated with a specific booking within the Property Management System (PMS). Tags provide additional metadata and categorization for bookings, allowing for better organization and filtering. This endpoint ensures that all tags linked to the booking are accessible, facilitating efficient management and tracking of reservations.

Path
idinteger(int64)required

ID of the booking

curl -i -X GET \
  'https://apidocs.resharmonics.com/_mock/apis/resharmonics-pms/api/v3/bookings/{id}/tags'

Responses

OK

Body
contentArray of objects(Resource«TagDTO»)
linksArray of objects(Link)
Response
No response example

Building

Represents the Building entity within the Property Management System (PMS). This includes comprehensive property details such as the building's name, address, facilities, operational attributes, and any associated metadata. The Building entity is essential for managing and integrating property data, ensuring accurate and up-to-date information for operational and administrative purposes.

Operations

Channels

Represents sales channels within the Property Management System (PMS), allowing users to categorize different sales channels or booking mediums. Sales channels capture details such as the channel operator, commission, and other criteria. This functionality enhances searchability, reporting, and segmentation by enabling property managers to create and manage custom channels tailored to their operational needs. Channels can be used for filtering, grouping, and applying business logic to different entities across the PMS, supporting improved organization and data management.

Operations

City

Represents the City entity within the PMS, including details such as the city's name, geographic location, and any associated properties or operational data. This entity is used to categorise and manage properties by location, enabling filtering and reporting based on city-level information.

Operations

Companies

Represents the Company entities within the PMS, which include detailed information about organisations associated with properties, bookings, or other business operations. The Company entity contains attributes such as the company name, contact information, address, industry type, and relationships with contacts or accounts. It is used to manage corporate accounts, track business partnerships, and enable streamlined handling of organisation-level interactions within the system.

Operations

Contacts

Represents the Contacts entity within the PMS CRM module, encompassing information about individuals or organisations associated with properties. This entity includes details such as names, contact information (e.g., phone numbers, email addresses), roles, and relationship to specific properties or bookings. It is used for managing customer relationships, tracking communication history, and facilitating operations such as guest management or corporate account handling.

Operations

Country

Provides endpoints for managing Country entities within the Property Management System (PMS). These operations include retrieving country details, creating new country records, and updating existing country information. Country entities store essential geographical and regulatory data, such as country names, ISO codes, and associated regional settings. This functionality supports property localisation, tax configurations, currency settings, and compliance with international regulations.

Operations

Developments

Represents the Developments entity within the Property Management System (PMS), which is used to manage real estate developments, property projects, or grouped property assets. A development typically consists of multiple buildings or units and includes key details such as location, associated properties, construction status, and project timelines. This entity supports large-scale property management by enabling structured organisation, tracking of development progress, and integration with booking, pricing, and operational workflows.

Operations

Extras

Represents Extras within the Property Management System (PMS), which are additional services or products that can be added to a booking. Extras may include amenities such as parking, breakfast, airport transfers, housekeeping services, or any custom add-ons offered by the property. These entities are used to enhance guest experiences, provide personalised services, and generate additional revenue streams. Extras can be configured with pricing, availability rules, and booking conditions to ensure seamless integration with reservation workflows.

Operations

Guest Stays

Represents Guest Stay entities within the Property Management System (PMS), which track individual guest stays associated with a room stay. A Guest Stay captures key details such as guest information, check-in and check-out dates, separate to the booked room, and stay status. This entity is essential for managing guest experiences, tracking physical occupancy, and facilitating seamless accommodation operations.

Operations

Industries

Represents Industry entities within the Property Management System (PMS), which categorise businesses, corporate clients, and organisations based on their industry sector. Industry entities are used to segment accounts, track market trends, and apply industry-specific pricing, policies, or reporting structures. This functionality supports better organisation, enhanced analytics, and streamlined management of corporate bookings and partnerships.

Operations

Issues

Represents Issues within the Property Management System (PMS), which track and manage property-related concerns, maintenance requests, and guest service requests. Issues can include general maintenance tasks, housekeeping requests, guest complaints, or operational incidents that require resolution. This functionality supports efficient task assignment, workflow automation, and real-time issue tracking to ensure prompt resolution and enhance guest satisfaction. Issues can be associated with properties, units, bookings, or specific guest stays, enabling seamless communication between staff and management.

Operations

Market Segments

Represents Market Segment entities within the Property Management System (PMS), which categorise customer groups based on booking patterns, demographics, or business classifications. Market segments help in defining pricing strategies, targeted marketing campaigns, and reporting insights. They are commonly used to differentiate corporate clients, leisure travelers, government bookings, wholesalers, and other key customer groups. This functionality enables property managers to optimise revenue, personalise guest experiences, and improve operational decision-making.

Operations

Nationalities

Represents Nationality entities within the Property Management System (PMS), used to categorise guests, customers, or corporate clients based on their country of nationality. Nationality data supports compliance with regulatory requirements, enhances reporting and analytics, and enables targeted marketing or pricing strategies. This functionality helps property managers track guest demographics, improve customer segmentation, and personalise services based on nationality-specific preferences.

Operations

Rates

Endpoints for managing and querying rates and pricing within the PMS. These endpoints enable the creation, updating, retrieval, and deletion of rate records associated with properties, room types, and booking policies. Rate management functionality includes support for dynamic pricing, seasonal adjustments, promotional offers, and rate plans (e.g., refundable, non-refundable). Additionally, these endpoints facilitate integration with revenue management systems, allowing for real-time updates and querying of rates based on availability, occupancy, and other parameters. This suite of endpoints is essential for optimising pricing strategies and ensuring accurate and efficient rate handling.

Operations

Referrers

Represents Referrer entities within the Property Management System (PMS), which track sources of referrals for guests, bookings, or corporate clients. Referrers help identify the origin of reservations, whether from marketing campaigns, travel agencies, corporate partnerships, or other sources. This functionality enables property managers to analyse booking trends, measure the effectiveness of referral channels, and optimise marketing strategies. Referrer data can also be used for loyalty programs, commission tracking, and targeted promotions.

Operations

Region

Represents Region entities within the Property Management System (PMS). Regions are used to categorize geographical areas for better management and reporting. This functionality helps in organizing properties, defining operational zones, and generating location-based insights. Regions can be used to optimize resource allocation, enhance guest experiences, and support strategic decision-making.

Operations

Room Stays

Room stays are the specific stays in rooms under a booking, linking pricing, room, guests, and rates. This entity is part of the Property Management System (PMS) and is used to manage and track the details of each stay, including the duration, associated guests, and any additional services or charges. Room stays help in organizing bookings, ensuring accurate billing, and enhancing the overall guest experience.

Operations

Sales Invoices

Operations related to Sales Invoice entity from the Property Management System (PMS), including retrieval, creation, updating, and deletion of sales invoices. This API provides endpoints to manage sales invoices, which are essential for tracking sales transactions, generating financial reports, and ensuring accurate billing. The operations include retrieving a list of all sales invoices, fetching details of a specific invoice, creating new invoices, updating existing invoices, and marking invoices as posted or exported to external finance systems. These functionalities help in maintaining the financial integrity and operational efficiency of the PMS.

Operations

Tags

Represents Tag entities within the Property Management System (PMS), allowing users to categorise and organise various system entities with custom tag information. Tags provide a flexible way to label and classify properties, bookings, guests, accounts, and other records based on specific criteria. This functionality enhances searchability, reporting, and segmentation by enabling property managers to create and manage custom tags tailored to their operational needs. Tags can be used for filtering, grouping, and applying business logic to different entities across the PMS, supporting improved organisation and data management.

Operations

Teams

Represents the Team entity within the Property Management System (PMS), which is used to manage groups of users or staff members associated with specific roles, responsibilities, or properties. The Team entity includes details such as team name, members, assigned tasks, and permissions. This functionality is essential for organising operational workflows, assigning responsibilities across properties, and ensuring efficient collaboration between staff members. Teams can be linked to specific properties, bookings, or tasks, enabling streamlined management and accountability in day-to-day operations.

Operations

Unit Access Groups

Represents Unit Access Groups within the Property Management System (PMS), allowing access control and permission management for unit entities. Unit Access Groups link units to Access Groups which are the access control groups defined in external acces control systems. Contacts are linked to Access Groups for the duration of their stay based on unit they are staying in

Operations

Unit Types

Represents Unit Type entities within the Property Management System (PMS), defining the classification and characteristics of different units within a property. Unit Types help categorise accommodations based on factors such as size, layout, amenities, and occupancy capacity (e.g., studio, one-bedroom apartment, deluxe suite). This functionality is essential for inventory management, pricing strategies, availability searches, and reporting. Unit Types enable property managers to streamline booking processes, optimise revenue, and ensure accurate property listings across platforms.

Operations

Units

Represents Unit entities within the Property Management System (PMS), which are individual accommodations available for booking within a property. Units can include apartments, hotel rooms, serviced residences, or other types of rentable spaces. Each Unit is associated with a Unit Type, property, and relevant metadata such as availability, capacity, amenities, and pricing. This functionality supports efficient inventory management, booking operations, and property administration, enabling property managers to track occupancy, apply pricing strategies, and manage unit-specific details. Units are integral to availability searches, booking workflows, and reporting analytics within the PMS.

Operations

Users

Represents User entities within the Property Management System (PMS), managing authentication, authorisation, and role-based access control. Users can include property managers, front desk staff, housekeeping teams, administrators, and external partners, each with specific permissions and roles. This functionality enables secure access management, user activity tracking, and assignment of responsibilities within the PMS. User entities store essential details such as usernames, roles, contact information, and access privileges, ensuring proper security measures and operational control. The Users API facilitates user creation, role management, authentication, and administrative oversight.

Operations