# Retrieve issue entity by ID

Fetch detailed information about a specific issue within the Property Management System (PMS) using its unique ID. Issues represent property management concerns, maintenance requests, or guest service requests. The response includes key details such as issue type, description, status, priority, associated property or unit, and reporting details. This endpoint is useful for tracking ongoing issues, managing maintenance workflows, and ensuring timely resolution. If the specified issue ID does not exist, a  error will be returned.

Endpoint: GET /api/v3/issues/{id}
Version: 3.0.4
Security: OAuth2

## Path parameters:

  - `id` (integer, required)
    Issue ID

## Response 200 fields (application/json):

  - `id` (integer, required)
    ID of the issue

  - `subject` (string, required)
    Subject of the issue

  - `description` (string, required)
    Description of the issue

  - `issueStatus` (string, required)
    Status of the issue
    Enum: "OPEN", "STARTED", "RESOLVED", "CLOSED"

  - `issuePriority` (object, required)
    Priority of the issue

  - `issuePriority.id` (integer)
    The unique identifier of the issue priority

  - `issuePriority.name` (string)
    The name of the issue priority

  - `issueType` (object, required)
    Type of the issue

  - `issueType.id` (integer)
    Issue type id
    Example: 1

  - `issueType.name` (string)
    Issue type name
    Example: "Bug"

  - `restrictsAvailability` (boolean)
    Indicates if the issue restricts availability

  - `restrictsAvailabilityFrom` (string)
    Start date of availability restriction

  - `restrictsAvailabilityTo` (string)
    End date of availability restriction

  - `responseTargetDate` (string)
    Target date for response

  - `respondedDate` (string)
    Date when the issue was responded to

  - `resolutionTargetDate` (string)
    Target date for resolution

  - `resolvedDate` (string)
    Date when the issue was resolved

  - `closedDate` (string)
    Date when the issue was closed

  - `assigneeTeam` (object)
    Team assigned to the issue

  - `assigneeTeam.id` (integer)
    The unique identifier of the team

  - `assigneeTeam.teamName` (string)
    The name of the team

  - `assigneeUser` (object)
    User who started the issue

  - `assigneeUser.id` (integer)
    The unique identifier of the user

  - `assigneeUser.firstName` (string)
    The first name of the user

  - `assigneeUser.lastName` (string)
    The last name of the user

  - `assigneeUser.username` (string)
    The username of the user

  - `unit` (object)
    Summary of the Unit associated with the Unit Access Group

  - `unit.id` (integer)
    Unique identifier of the unit
    Example: 1

  - `unit.name` (string)
    Name of the unit
    Example: "Apartment 101"

  - `building` (object)
    Building associated with the unit type

  - `building.id` (integer)
    Unique identifier of the building

  - `building.name` (string)
    Name of the building

  - `booking` (object)
    Booking associated with the issue

  - `booking.id` (integer)
    The unique identifier of the booking

  - `booking.bookingReference` (string)
    The booking reference number

  - `reporterUser` (object)
    User who started the issue

  - `reporterContact` (object)
    The primary correspondence contact of the company

  - `reporterContact.id` (integer)
    Unique identifier of the contact

  - `reporterContact.firstName` (string)
    First name of the contact

  - `reporterContact.lastName` (string)
    Last name of the contact

  - `resolvedBy` (object)
    User who started the issue

  - `closedBy` (object)
    User who started the issue

  - `timeOfReporting` (string)
    Time when the issue was reported

  - `assigneeCompany` (object)
    Company summary associated with the finance account

  - `assigneeCompany.id` (integer)
    Unique identifier of the company

  - `assigneeCompany.companyName` (string)
    Name of the company

  - `startedDate` (string)
    Date when the issue was started

  - `startedBy` (object)
    User who started the issue

  - `elapsedTime` (integer)
    Elapsed time for the issue

  - `guestStay` (object)
    Guest stay associated with the issue

  - `guestStay.id` (integer)
    The unique identifier of the guest stay

  - `guestStay.contact` (object)
    The primary correspondence contact of the company

  - `guestStay.dateFrom` (string)
    The start date of the guest stay

  - `guestStay.dateTo` (string)
    The end date of the guest stay

  - `readStatus` (boolean)
    Read status of the issue

  - `uuid` (string)
    UUID of the issue

  - `private` (boolean)